SHIPPING

At RIWAQ, we are dedicated to providing a seamless and thoughtful shopping experience — from the moment you place your order to the day your items arrive. Please take a moment to review our shipping policy below.

Order Processing:
All orders are processed within 1 to 3 business days. Once your order is confirmed, you will receive an email notification with your order details. When your order has shipped, we will send a shipping confirmation email that includes tracking information so you can monitor its progress.

Standard Delivery Timeline:
Most orders are delivered within 7 to 10 business days from the date of shipment. Delivery times may vary slightly depending on your location and courier service availability.

High-Demand & Special Items:
Certain high-demand products or specially curated pieces may require additional time due to sourcing, quality checks, or limited availability. For these select items, delivery may take approximately 2 to 4 weeks. These timelines are clearly indicated on the relevant product pages, and we will notify you via email if your order includes any extended-delivery items.

Shipping Fees:
Shipping costs are calculated at checkout and vary depending on the destination, weight, and size of your order. From time to time, we may offer free shipping promotions, which will be clearly communicated on our website and during checkout.

International Shipping:
We are pleased to offer worldwide shipping. International delivery times may vary depending on the destination country, local customs processing, and regional courier services. Please note that customs duties, taxes, or import fees (if applicable) are the responsibility of the customer and are not included in our shipping rates.

Delays and Exceptions:
While we do our best to ensure timely delivery, occasional delays may occur due to weather conditions, customs clearance, or high seasonal demand. We appreciate your patience and understanding, and our customer support team is always here to assist with any concerns.

Need Help?
If you have any questions about your order or shipping details, please don’t hesitate to reach out to our support team at  info@riwaqstore.com . We’re here to help, every step of the way.

Thanks for choosing Riwaq.